Discover the power and convenience of the "My o2" app, which brings a wealth of essential services and benefits right to your fingertips. Whether you're on the go or relaxing at home, the multiple award-winning Mein o2 app ensures you can access everything you need seamlessly. Whether you have a prepaid or term contract, the app provides a comprehensive overview of your services. For business customers, the o2 Business App is also available to cater to your specific needs.
The Mein o2 app is packed with a variety of functions designed to enhance your experience:
FOR CONTRACT CUSTOMERS
Check Consumption: Monitor your data usage at home and abroad, as well as your telephony and SMS outside of flat rates. You can even add this as a home widget for quick access.
Tariff Management: View your tariff details and easily book additional tariff options.
Customer Data: Update your customer data conveniently while on the move.
Invoices and Bills: Access your invoices and itemized bills (EVN) at any time.
SIM & Contract Services: Handle services such as number portability, order and activate eSIM, manage third-party services, and more.
Network Check: Perform a live check of the o2 network and submit a fault report if needed.
Loyalty Program: Enjoy new customer benefits every month with our Priority loyalty program.
FOR PREPAID CUSTOMERS
Data and Units: Check your used data volume and units (minutes & SMS).
Credit Management: View your current credit and top up easily.
Tariff Changes: Change your tariff or book additional options.
Customer Data: Update your customer data conveniently while on the move.
Network Check: Perform a live check of the o2 network.
FOR MY HANDY CUSTOMERS
Contract Information: Get detailed information on your My Handy contract.
Digital Invoice: Access a digital version of your invoice.
Installment Plan: Review insights into your installment plan.
Early Payment: Make early payments if you choose.
PLEASE NOTE
Mein o2 is designed specifically for o2 private customers. Business customers should use the "o2 Business App." Please be aware that Alice Mobile connections and third-party providers are not supported within the Mein o2 app.
LIABILITY/REQUIREMENTS
It's important to note that the Mein o2 app is based on the online services of Telefónica Germany, and constant availability cannot be guaranteed. To use the Mein o2 app, you'll need an account at o2online.de.
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