The Veli Communication Triangle makes it a breeze to stay in touch with your child's school, particularly if they're attending preschool at Ocean Colleges. By logging into the app, you can instantly access updates about your student, schedule appointments with teachers through messaging, and check out details like the nutritional menu with ease.

Frequently Asked Questions

1-) Why can't I log into the application? It gives an error or logs me out.

There could be several reasons for this issue. First, ensure you have a stable internet connection and that you're using the latest version of the app. Common problems include:

• Your interactive user and your VUU user do not match, causing the app to fail.
• You have a VIU user, but it's not activated or authorized. This often results in a blank page within the app.
• Your session has been terminated. User sessions end at specific intervals. To resolve, tap the authority button at the top right to log out, then log in again.

2-) How can I reset my password?

Our system integrates seamlessly with Interaktif. You can reset your password directly through Interactive.

3-) Why am I not receiving notifications?

Ensure that you've allowed the app to send notifications. Check your settings by going to Settings > Applications > Parent Communication Triangle. After verifying, try logging out and then logging back in to resolve the issue.

4-) Why do I receive updates so frequently?

We're continuously working to enhance the app. Beyond facilitating parent-teacher communication, the app manages various levels of authority and permissions. As a result, updates are often necessary for specific stages or to improve performance.

5-) My issue isn't listed above, or the suggested solutions didn't work. What should I do?

You can reach out to us by emailing your username, device model, and app version to [email protected]. Alternatively, you can initiate automatic assistance by tapping the "Support" button from the application's drop-down menu on the right.