Electronic Arts (EA) has made a significant announcement to its employees regarding a shift in its work policy, moving away from remote working and mandating a full return to office. In an email sent to staff, which was viewed by IGN, EA's CEO Andrew Wilson emphasized the value of in-person work, stating it fosters "a kinetic energy that fuels creativity, innovation, and connection, often resulting in unexpected breakthroughs that lead to incredible experiences for our players." He further clarified that the new "hybrid work" model would require employees to be in their local office at least three days a week, and plans to phase out "offsite local roles" entirely.
Laura Miele, EA Entertainment president, provided additional details in a subsequent email, also seen by IGN. She described the shift as moving from "a decentralized approach to a globally consistent, enterprise-wide work model." Key points from her email include:
Anonymous sources within EA told IGN that the announcement has left employees feeling upset and confused. Some are concerned about the feasibility of long commutes, while others worry about childcare and personal medical conditions that had been better managed with remote work. Remote employees outside the 30-mile radius are particularly anxious about their job security if they cannot or will not relocate closer to an office.
Remote work has been a staple in the video game industry, especially since the 2020 COVID-19 pandemic forced many AAA companies to adopt it as a long-term solution. Over the years, the industry saw an increase in remote hires and employees moving to more affordable cities, under the assumption that remote work would continue indefinitely.
However, recent trends show a reversal, with major companies like Rockstar Games, Ubisoft, and Activision Blizzard facing backlash for similar return-to-office mandates. These policies have led to frustration and, in some cases, employee turnover as workers grapple with the choice between relocation and their jobs. EA's decision to follow suit comes amidst recent layoffs, including around 300 individuals company-wide, following earlier cuts at BioWare and the termination of approximately 670 roles last year.
IGN has reached out to EA for further comment on these developments.